Elyséa HEALTH

FAQs

Frequently Asked Questions

Have questions about Elyséa HEALTH? We have clear, detailed answers to the most common queries about our services, booking process, telehealth, costs, privacy, and more. Explore the FAQs below:

For GP Services at Elyséa Health

Do the GPs at Elyséa Health in Adelaide offer initial mental health assessments?

Yes, all GP appointments at Elyséa Health are strictly in clinic at our Eastern Suburbs clinic. This allows for thorough, personal assessments in a comfortable setting. Availability varies, but we aim to offer initial mental health appointments within 1–4 weeks for non-urgent cases (faster if urgent). You can call or use our online booking system to check current slots. Many Adelaide patients appreciate the quicker access compared to public waitlists.

Absolutely, our GPs create Mental Health Care Plans during consultations. This plan lets eligible patients access up to 10 Medicare-rebated sessions per year with a psychologist (or more in some cases). The process involves a detailed in-person discussion of your needs, a diagnosis (if appropriate), and your goals. Everything happens face-to-face to ensure personalised support; no telehealth for this.

Our GPs regularly support a wide range of everyday concerns, including generalised anxiety, low mood/depression, chronic stress, burnout, sleep difficulties, adjustment issues after life changes, and mild-to-moderate panic or worry. In face-to-face visits, they provide initial assessment, counselling support, lifestyle advice, short-term medication if needed, and referrals to our in-clinic psychiatrists or psychologists for more specialised care, all in one welcoming location.

Yes, our independent GPs can prescribe mental health medications (e.g., antidepressants, anti-anxiety meds) during face-to-face appointments when clinically appropriate. They work closely with our on-site psychiatrists for complex cases, often sharing notes or arranging quick handovers within the clinic. Our team’s latest approach ensures smooth, coordinated care without you needing to go elsewhere.

For Psychiatry Services at Elyséa Health

How long are the typical initial psychiatric appointment times?

Initial psychiatric assessments are usually 45–60 minutes long to allow thorough history-taking, diagnosis, and treatment planning in a calm, private setting. Follow-ups are typically 20–40 minutes. All happen face-to-face at the clinic, no telehealth, to build strong therapeutic relationships and ensure accurate, nuanced care for Adelaide patients.

Our psychiatrists handle a full range of complex conditions, including severe or treatment-resistant depression, bipolar I/II, schizophrenia/psychotic disorders, complex PTSD, OCD (severe/refractory), adult ADHD, personality disorders (e.g., borderline), and co-occurring issues. They provide expert diagnosis, medication optimisation, and oversight in face-to-face sessions, often collaborating with our psychologists and GPs.

Yes, regular face-to-face follow-ups are standard for medication reviews, side-effect monitoring, dose adjustments, and long-term stability. Frequency depends on your needs (e.g., weekly initially, then monthly). This in-person continuity helps catch subtle changes early and supports better outcomes in a supportive clinic environment.

At Elyséa HEALTH, wait times for initial psychiatrist appointments are typically 4–12 weeks (shorter than many public options in Adelaide), depending on demand and urgency. Private fees apply (initial ~$400–$600+, follow-ups lower), with Medicare rebates of ~$140–$300 per session. Fees are transparent upfront; rebates help offset costs for most patients.

For Psychology Services at Elyséa Health

Are all psychology sessions at Elyséa Health conducted face-to-face at the Adelaide clinic only?

Yes, all sessions are face-to-face only at our Eastern Suburbs clinic. Our psychologists offer evidence-based therapies, including CBT, trauma-focused CBT/prolonged exposure, EMDR (for trauma), ACT, mindfulness-based approaches, ERP (for OCD), DBT skills (for emotion regulation), and behavioural activation, tailored to your needs in a supportive, in-person setting.

Under a standard Mental Health Care Plan (from our GPs), you can access up to 10 Medicare-rebated face-to-face sessions per calendar year with a psychologist (often 6 initially, then reviewed for another 4). More sessions may be available via private funding. Sessions are in-clinic only, focusing on skill-building and progress tracking.

Definitely, our psychologists excel at helping with anxiety (generalised, social, panic), depression/low mood, stress/burnout, adjustment difficulties, sleep issues, and related concerns. Through face-to-face therapy, they teach practical tools like thought challenging, relaxation techniques, exposure, and lifestyle changes to build long-term resilience right here in Adelaide.

Yes, our psychologists and psychiatrists collaborate closely within the clinic. They share insights (with your consent), co-manage cases (e.g., therapy alongside medication), and sometimes arrange joint reviews or referrals. This integrated, in-person team approach ensures comprehensive support without fragmentation.

Still have questions or need personalised guidance?

Our friendly team is here to help. Whether it’s about choosing the right clinician, understanding Medicare rebates, urgent booking options, or anything else, we’re ready to provide clear answers and support.